Venmore mistreated two tenants in Wavertree. The agency ignored repairs for six months, stole part of the deposit without any evidence and tried to unlawfully increase the rent. Renting with Venmore is a nightmare. You have problems from the very beginning and this is the case with these two tenants.
On 23rd November 2016, the Treasury announced in the Autumn Statement that they “will ban fees to tenants as soon as possible”. So, right now fees are still legal in England & Wales, and it is not very clear when they will be outlawed.